The purpose of this policy is for the users of this website to fully understand how I collect and manage their information. It further aims to explain the type of personal information I collect, and why I collect it.
Personal information is any information that can be used to identify a living person. For example, email addresses, customer financial information, employee data or website user stats.
I am Jennifer Stratten and I run an allergy and intolerance testing practice in the South East of England. I provide a specialised service and advice to my clients who suffer from allergies and intolerances.
My Website: https://www.allerjen.co.uk
I encourage you to contact me if you have any questions or concerns about how I manage and protect your information. I will respond in person via e-mail or telephone within 48 hours.
Name: Jennifer Stratten
Address: 1 Brickyard Cottages, Churchsettle Lane Wadhurst TN5 6NG
Phone: 07961 316 174
It is my philosophy to only collect information and data that I need to provide my service to my clients and enable our operations. To this extent, I collect the following information:
In order to liaise and collaborate with you during the process of providing our services and products to you
Due to the nature of my service I have to collect certain medical data to ensure the safety of my client and the appropriateness of the advice I provide
Comments captured in the contact form
When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Articles or links on this site may include embedded content (e.g. videos, images, articles, etc.) Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Note: This policy does not cover such external links and how that organisation processes personal information. I encourage you to read the privacy notices on the other websites you visit.
I primarily only collect and process information that is provided to me directly by you for the purpose of providing you with the results of your test, nutritional information and ongoing treatment.
I maintain only hardcopy records that is properly secured and under my direct control. I do not provide or allow anyone else access to my records.
I only retain your information for as long as I require it to provide you with advice and treatment. This is to enable me to provide ongoing or future advice or when my clients rebook tests at a later date.
You can opt in if you wish for me to retain your information for longer than the minimum storage period. This is normally where I provide clients with ongoing advice or future treatment.
I will never sell or pass on your information to any third party in the course of normal business.
If, for any legitimate legal reason, I am required under UK Law to share your information, you will be advised of this in the first instance.
By default, I will destroy your records under the following circumstances:
I will also destroy your information on written request at any point in time.
Information is destroyed by the physical destruction of the hard-copy records that I maintain.
Under data protection law, you have rights I need to make you aware of. The rights available to you depend on my reason for processing your information.
You have the following rights:
You have the right to ask me for copies of your personal information.
You have the right to ask me to rectify information you think is inaccurate. You also have the right to ask me to complete information you think is incomplete.
You have the right to ask me to erase your personal information. This is often referred to as the “right to be forgotten”.
You have the right to ask me to restrict the processing of your information.
You have the right to object to processing if I am able to process your information because the process forms part of my public tasks or is in our legitimate interests.
This only applies to information which you have given me. You have the right to ask that I transfer the information you gave me from one organisation to another or give it to you. The right only applies if I am processing information based on your consent or under, or in talks about, entering into a contract and the processing is automated.
You are not required to pay any charge for exercising your rights. If you make a request, I have one month to respond to you.
Please contact me using our contact information provided in this policy if you wish to make a request.
Under the General Data Protection Regulation (GDPR), the lawful bases I rely on for processing this information are:
(a) Your consent. (You can remove your consent at any time.)
(b) We have a contractual obligation.
Should you be dissatisfied with the response you receive from me you should contact:
The Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Helpline Number 0303 123 1113 or visit their website www.ico.org.uk